Network Disputes Manager

Network Disputes Manager
Network Disputes Manager

Project Info:

I managed UX architecture for the Network Disputes Manager, a tool that processes hundreds of millions worth of disputes a year. I worked closely with my engineering teams to develop the tool and release it to our partners.

Project Details:

  • Category:UX Architecture
  • Problem To Solve:Modernize the disputes process for business partners with new capabilities in an easy-to-navigate user interface designed to help partners take action quickly, make decisions easier, and resolve disputes more efficiently.
  • Company:American Express
  • Industry:Financial
  • Technologies:Sketch & InVision
  • View Project:Release Announcement