Project Info:

This is a customer journey for a potential new American Express customer to apply for a new single credit card.

Project Details:

• Category:UX Artifacts
• Problem To Solve:Allow for a better user experience in a few steps in the process by highlighting issues and opportunities
• Outcome:User Journey Artifact
• Company:American Express
• Industry:Financial
• Technologies:InVision Freehand
• View Project:Customer Journey Map